At work

Why Video Calls Are So Draining (It's Not Just You)

Reviewed by Dr. Mike Neal, OD

You close the laptop after the third call and feel like you've unloaded a truck. Your calendar disagrees - you sat in a chair and talked to colleagues, the way people have always talked to colleagues. Yet an afternoon of video leaves you flatter than a full day at the office used to, and "just one more quick sync" lands like a genuine ask.

Here's the answer up front: video calls are draining because they run several of your senses hard at once, in a configuration no other kind of conversation uses. The sound arrives compressed and slightly delayed, so your ears do restaurant-level listening work through a laptop speaker. The screen is a grid of faces at close-up distance, all apparently looking at you, with your own face in the corner watching you back. And your body holds a pose for the camera, cut off from every small reset a real room allows. That's a real workload - it just doesn't look like one, because it's called a meeting. And because people are tuned differently, sense by sense, the same call schedule that one colleague shrugs off can leave another spent by two o'clock. Neither of you is doing it wrong.

What's going on

The audio is effortful listening in disguise. In a room, voices arrive whole - directional, layered, easy to separate. On a call, everything comes through one small channel: compressed, occasionally clipped, a beat out of sync with the speaker's mouth. When two people start talking at once, the platform picks a winner and drops the rest. Your ears and attention quietly fill all those gaps, the way they do in a loud restaurant - except this restaurant runs for six hours and takes notes. Most people never name this as work, which is exactly why the tiredness feels so unearned.

The visual channel is doing something faces never do in life. In an in-person meeting, you see one or two faces at conversational distance and most people are politely looking elsewhere. On video, every face is at intimate distance, front-on, seemingly aimed at you - a geometry that reads, at some level, like being stared at by a committee. Add the motion of a dozen tiles, the glare of a screen that's probably brighter than the room behind it, and the strange little window where you watch yourself perform attentiveness, and the eyes are carrying a load no whiteboard meeting ever asked of them.

The body is stuck. Real meetings are full of micro-relief nobody counts: you glance out the window, lean back, walk to the whiteboard, doodle. On camera, you sit centered, lit, and legible. Even your gaze is managed. Losing all of those small escapes doesn't sound like much, but they're the pressure valves of a long conversation, and video seals every one of them.

And it's the sum that gets you. Any one of these inputs is trivial. Effortful audio plus a wall of close-up faces plus self-monitoring plus stillness, for hours, is the same arithmetic that makes a long social evening cost more than the fun explains - a running total your attention pays whether or not you enjoy the people. If you're the one in your house who ends call days frayed while your partner finishes theirs ready to chat, you're not less professional. Your dials are set differently, and this format happens to lean on the expensive ones.

What to do about it

1. Hide your own face. Self-view is the cheapest input to delete and often the heaviest. Every major platform lets you hide it while others still see you normally. Turn it off for one day of calls and notice the difference; for a lot of people this single setting removes a background hum of self-monitoring they'd stopped noticing they carried.

2. Calm the screen. You don't owe the grid your whole visual field. Switch to speaker view so one face talks to you instead of twelve watching you. Shrink the window - a call does not need to be full-screen to be attended. Match the screen's brightness to the room instead of running it like a floodlight. Every tile and pixel you remove is input you stop paying for, and the meeting loses nothing.

3. Upgrade the sound path. A decent pair of headphones at a modest volume beats laptop speakers turned up to compensate - clearer speech at lower loudness is the whole trade. If your platform offers noise suppression, leave it on. And normalize the mute button on your team: one open mic in a kitchen adds a layer of listening work for everyone on the call.

4. Make some calls not-video. A standing invitation to question the format: does this one actually need faces? One-on-ones often work better as plain phone calls - some people find their attention works differently when their eyes are free, and walking while you talk gives the body back everything the camera took. For big broadcast-style meetings, camera-off listening is a reasonable norm to propose out loud, once, so nobody has to wonder what it signals.

5. Put gaps back in the day. Back-to-back video means the tab never clears. Even a short buffer between calls - screen down, eyes on something far away, a walk to refill water in the quiet - lets the backlog drain before the next deposit. Guard the hour after your heaviest block for low-input work rather than another conversation. If your workday happens at home, the room around the calls is adjustable too, and a calmer room lowers what every call costs before it starts.

The honest boundary

Most call fatigue is a fit problem between a demanding format and a particular set of senses, and it responds well to the moves above. But if something has changed - speech through speakers has become noticeably harder to follow than it used to be, one ear isn't matching the other, or your eyes ache and blur through screen days in a new way - that's not a settings problem. An audiologist can look directly at how you hear speech, an eye exam can look at the rest, and both would rather see a change early than hear the workarounds you built around it.

Know which dial is doing the complaining

The fixes above work better aimed than scattered. If the wall of faces is your expensive channel, moves one and two carry the day; if it's the audio, three and four; if it's the trapped-in-the-chair feeling, four and five. Knowing where your dials actually sit - sound, light, social load, all of it - is what the full Sensotype map is for: about four minutes, and the mystery of why Tuesdays flatten you turns into a short, specific list of what to change. The calls aren't leaving the calendar. What they cost you is negotiable.

Two minutes, no email

Reading about it is one thing. Seeing your own pattern named is the part that sticks.

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Questions people ask

Why do video calls feel more tiring than in-person meetings?

Because the same meeting arrives through a narrower, harder channel. The audio is compressed and slightly out of step, so your ears work harder to follow who's talking. The visual is a wall of faces at close-up distance, plus your own face watching you back. And your body holds still to stay in frame, which removes all the little resets an in-person room allows - shifting, glancing away, stretching. None of that means you're bad at meetings. It means the format is genuinely more expensive to sit in, and some people's senses feel that cost more than others.

Is it rude to turn my camera off?

It depends on the meeting, but it's far less loaded than it feels. Cameras earn their cost in small groups where faces carry the conversation; in large calls where you're listening, video from every attendee adds load without adding much of anything. A short line usually settles it: 'I'm going camera-off to focus - I'm here and listening.' Many teams that talk about it openly land on camera-on for small working sessions and camera-optional for everything else, and most people are quietly relieved when someone proposes it.

Why does seeing my own face on a call bother me?

Because it's an input no other kind of conversation includes. In person, you never watch yourself talk; on video, a live feed of your own face sits in the corner of every meeting, and part of your attention drifts to monitoring it - the angle, the expression, the lighting. Some people barely notice it; for others it's the single most tiring thing on the screen. If that's you, hiding self-view changes the feel of a call immediately, and other participants still see you normally.

How many video calls a day is too many?

There's no universal number - people are tuned differently, and a day of calls that leaves one person merely bored leaves another genuinely wrung out. The more useful signal is your own state: if you regularly finish call-heavy days feeling frayed and needing quiet before you can do anything else, that day is over your budget, whatever the count says. The fixes are about lowering what each call costs - audio-only where possible, gaps between meetings, a calmer screen - rather than hitting a magic daily total.

When is call exhaustion worth mentioning to a professional?

When something has changed rather than just accumulated. If following speech on calls has become noticeably harder than it used to be, if you're straining to make out words that others seem to catch easily, or if one ear behaves differently from the other, that's a conversation for an audiologist - say specifically that speech through speakers is the hard part. And if your eyes ache or blur through screen days in a way they didn't a few months ago, an eye exam is the honest first step. Tiredness from a heavy format is normal; a real change deserves real eyes on it.